Where do I find the Zelle® Split feature in the Educators Mobile Banking App?

Go to the More menu, select Transfer and Pay, then choose Zelle®. On the Zelle® menu screen you will see Send, Request, and Split options.

What do I do if I can't find Zelle® in the Educators Mobile Banking app?

If you can't find the Zelle® option in your mobile banking, please contact Educators Credit Union to speak to a representative.

Does Zelle® split the amount evenly among everyone?

Yes, the amount is automatically split evenly among all selected contacts, but you can adjust individual amounts on the review screen before confirming.

What contact requirements must be met for a Zelle® split to work?

Contacts must have a first and last name saved in your phone with no emojis. If a number is saved with a leading 1 before the area code, remove it from the contact profile.

What happens if a contact is not enrolled in Zelle®?

Payment requests to people not already enrolled with Zelle® must be sent to an email address.

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Split Expenses: Zelle®

This demo will let you go through the steps on how to submit a split of expenses request with Zelle® through the Educators Mobile Banking App.

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About this resource

This 10-step interactive demo walks you through splitting expenses using Zelle® inside the Educators Credit Union Mobile Banking App. Starting from the More menu, you navigate to Transfer and Pay, select Zelle®, and choose the Split feature. You then pick contacts from your phone, enter the total amount to split, review the auto-divided amounts (with the option to adjust individual shares), add an optional memo, and confirm the split. Contacts must have a first and last name, and people not yet enrolled in Zelle® must be reached via email address.

Questions this resource answers

Where do I find the Zelle® Split feature in the Educators Mobile Banking App?: Go to the More menu, select Transfer and Pay, then choose Zelle®. On the Zelle® menu screen you will see Send, Request, and Split options.
What do I do if I can't find Zelle® in the Educators Mobile Banking app?: If you can't find the Zelle® option in your mobile banking, please contact Educators Credit Union to speak to a representative.
Does Zelle® split the amount evenly among everyone?: Yes, the amount is automatically split evenly among all selected contacts, but you can adjust individual amounts on the review screen before confirming.
What contact requirements must be met for a Zelle® split to work?: Contacts must have a first and last name saved in your phone with no emojis. If a number is saved with a leading 1 before the area code, remove it from the contact profile.
What happens if a contact is not enrolled in Zelle®?: Payment requests to people not already enrolled with Zelle® must be sent to an email address.

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