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Zelle®: Split Expenses
This demo will let you go through the steps on how to submit a split of expenses request with Zelle® through the Educators Mobile Banking App.
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About this resource
This interactive demo walks you through the 10-step process of splitting expenses using Zelle® inside the Educators Credit Union Mobile Banking App. Starting from the More menu, you navigate to Transfer and Pay, select Zelle®, and choose the Split feature. You then pick contacts from your phone, enter the total amount to split, review the auto-divided amounts (adjustable per person), add an optional memo, and confirm the split. Key tips: contacts must have a first and last name, no emojis, and unenrolled recipients must be reached by email address.
Questions this resource answers
- Where do I find the Zelle® Split feature in the Educators Mobile Banking App?
- Go to the More menu, select Transfer and Pay, then choose Zelle®. On the Zelle® menu screen you will see Send, Request, and Split options.
- What do I do if I can't find Zelle® in the Educators Mobile Banking app?
- If you can't find the Zelle® option in your mobile banking, please contact Educators Credit Union to speak to a representative.
- Does Zelle® split the amount evenly among everyone?
- Yes, the amount is automatically split evenly among all selected contacts, but you can adjust individual amounts on the review screen before confirming.
- What contact requirements must be met for a Zelle® split to work?
- Contacts must have a first and last name saved in your phone with no emojis. If a number is saved with a leading 1 before the area code, remove it from the contact profile.
- What happens if a contact is not enrolled in Zelle®?
- Payment requests to people not already enrolled with Zelle® must be sent to an email address.