How to Request Money: Zelle®
Nov 6, 2026
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This video will go over how to send a request to someone through Zelle® in the Educators Mobile Banking App
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About this resource
This short tutorial walks you through requesting money from someone using Zelle® inside the Educators Mobile Banking App. Steps include navigating to Zelle® via the More menu under Transfer & Pay, selecting Request, choosing a contact (who must have a first and last name saved in your phone), entering the amount, reviewing the details, adding an optional memo, and confirming the request. The video also points viewers to related tutorials on sending, splitting money, and Zelle® limits.
Questions this resource answers
- Where do I find Zelle® in the Educators Mobile Banking App?
- Select Zelle® from the 'More' menu under 'Transfer & Pay'.
- What do I do if I can't find Zelle® in the Educators Mobile Banking app?
- If you can't find the Zelle® option in your mobile banking, please contact Educators Credit Union to speak to a representative.
- What contact information is required to request money via Zelle®?
- The contact in your phone must have both a first and last name saved. If a number is saved with a leading 1 before the area code, remove it before proceeding.
- Can I add a note when requesting money through Zelle®?
- Yes, you can add an optional memo before confirming your request.
- Are there other Zelle® tutorials available?
- Yes, additional tutorials covering sending, splitting money, and Zelle® limits & details are available on Digital Academy.
- Who should I use Zelle® with?
- Zelle® recommends only sending, splitting, and requesting money with people you know, such as friends and family members.